To get started with one of our web design packages, clients need to subscribe to a package by making the payment and signing the web design service agreement. We will then schedule a discovery call where we listen to their goals and vision, and decide on a timeline. Clients will create the necessary content and provide it to us. We can also use stock imagery if needed. We will create a visual mockup and start developing the website. Clients can provide feedback and revisions if needed. We will then provide a demo for their approval, and launch the website. We also provide documentation and support on how to manage their website. Our live support is open from 8am to 7pm / Monday to Saturday, and all our web design packages include full support for website management.
It typically takes 2-3 weeks to complete the website design process for all our packages, assuming there are no delays in the content provided by the client. We work with each client to create a timeline that suits their specific needs and ensure that we deliver the website on time.
Yes, our all web design packages include web hosting and email hosting. Yes, web and email hosting is included in all of our Web Design packages. We provide green-powered, reliable and secure hosting for our client's websites to ensure optimal performance and uptime. You can find the details of hosting limits and what is included in each package on our Compare All Packages page. If you have any questions about the hosting, feel free to contact our customer support team.
We require at least 32 days' notice if you wish to cancel your subscription. If you notify us of your intention to cancel today, your subscription will continue for the next 32 days, and you will be responsible for any subscription payment that recurs during this period. Please note that upon cancellation, your website will be shut down and you will no longer have access to the design we created for you. If you wish to continue using the design or migrate your website to another server, you will need to complete at least the first year's payment and pay an additional £500 admin fee.
If you decide to cancel your subscription, your website will be shut down and you won't have access to the design we created for you. If you want to continue using the design or migrate your website to another server, you'll need to finish at least one year's payment and pay an additional £500 admin fee. These fees are required because our web design packages are subscription-based, and we invest a significant amount of time and resources in creating your website design. They cover the cost of transferring ownership of the website design to you.
No, there is no cancellation fee for ending your subscription. If you decide to cancel, you can do so by providing us with a notification before 32 days of your renewal date. However, please note that your website will be shut down and you will not be able to use the design that we have created for you. If you wish to keep the design or migrate your website to another server, you will need to complete at least the first year's payment and an additional £500 administrative fee.
No, there are no upfront payments required for any of our subscription packages. You will only be charged the monthly fee for the package you choose.
No, there are no additional fees for development or setup. Our web design packages are all-inclusive, and the cost is based on the package selected. There are no hidden costs or fees, and you will only be charged the amount agreed upon at the start of your subscription.
